Pakistan

Deutsche Bank established its first presence in Pakistan 60 years ago in 1962. Today, Deutsche Bank employs close to 100 staff in its Karachi and Lahore branches. With a strong local presence, Deutsche Bank offers Pakistan-based clients with a wide range of Corporate and Investment Bank products and services, including foreign exchange, fixed income sales and trading, cash management, trade finance and treasury solutions for corporates (current, saving and deposit accounts, overdraft facilities, structured and vanilla trade finance solutions, etc).

Having access to the expertise of the bank’s regional and global teams, Deutsche Bank Pakistan also offer corporate clients based in the country corporate finance solutions, M&A advice, debt and equity capital market products (both conventional and ESG compliant) and structured trade finance solutions.

State Bank of Pakistan Announcement:

Please note that the last date for the Exchangeability of Demonetized Old Design Banknotes (Rs. 10, 50, 100 and 1000) is 31st December 2022.
For more details please visit: https://www.sbp.org.pk/finance/Dem-vid.asp

Show content of Standard Operating Procedures (SOPs) to Facilitate and Streamline Account Opening Process of Politically Exposed Persons (PEPs)

In order to ensure fair and equitable treatment of bank’s customers referred to as Politically Exposed Persons (PEPs), the State Bank of Pakistan (SBP) has devised Standard Operating Procedures (SOPs) via their circular letter BPRD Circular Letter No. 18 of 2019 dated July 17, 2019 to facilitate and streamline account opening process for PEPs and banks have designated focal persons to facilitate in the process. Any PEP having grievance / disagreement with bank’s decision may contact the bank’s focal person nominated for the purpose.

Deutsche Bank AG, Pakistan branches focal persons are as follows:

Bank’s Focal Persons

S.No Name of Bank Focal Person Designation Direct Number Cell Number Email Address
1 Deutsche Bank AG, Pakistan Naveed Asghar Head of Corporate Coverage Pakistan 042-36026240 03337869836 naveed.asghar@db.com
2 Zeeshan Waheed Head of Compliance & AFC 021-35207371 03334480897 Zeeshan.waheed@db.com

Show content of Donations to the Prime Minister’s (PM) flood relief fund

In accordance with the directives of the State Bank of Pakistan vide FD Circular No.5 of 2022, donations to the “PM’s Flood Relief Fund, 2022” are deposited in following account:

Deutsche Bank AG Pakistan Account Title:PM’S FLOOD RELIEF FUNDS, 2022

Account No:0531459-00-0
IBAN:PK84DEUT0000000531459000
SWIFT Code:DEUTPKKAXXX

For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777

Show content of Ehsaas: Koye Bhooka Na Soye (EKBNS) Fund-2021

In accordance with the directives of the State Bank of Pakistan vide FD Circular No.1 of 2021, donations to the Government of Pakistan’s “Ehsaas: Koye Bhooka Na Soye (EKBNS) Fund-2021” are accepted at our following branches.

Deutsche Bank AG Pakistan – Lahore Branch:

Account Title: EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021
Account No: 1056639-00-0
IBAN: PK15DEUT0000001056639000


For assistance, queries or complaints please contact at our following numbers:
+92 42 111 555 777

 

Deutsche Bank AG Pakistan – Karachi Branch:

Account Title: EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021
Account No: 0530857-00-0
IBAN: PK85DEUT0000000530857000


For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777

Show content of Proceed Realization Certificate Verification

For verification of Proceed Realization Certificates (ePRC), please email us your request to: prcverification@list.db.com

Focal person for PRC verification:

Hammad Shahid  Analyst GCO Tel: +92 21 35207337 Email: hammad.shahid@db.com
Sunny Deve Analyst GCO Tel: +92 21 35207338 Email: Sunny.Deve@db.com
Abdul Rehman Associate GCO Tel: +92 21 35207336 Email: Abdul.Rehman@db.com
Asif Ali Lakhati Associate GCO Tel: +92 21 35207312 Email: Asif-ali.lakhati@db.com

For Escalation:

Hasan Kamran Head of GCO Pakistan Tel: +92 21 35207331 Email: Hasan.Kamran@db.com

Important Note:
To facilitate your request, please ensure that the following details are provided with the request from your official domain email address:

  1. Subject Line of  Request: Proceed Realization Certificates (PRC) Verification.
  2. Body of the email:

Dear Sirs/Madam,
 
By return email please provide us a verification /confirmation of the issuance of the below mentioned PRC, details of which are provided below.

a. PRC Number:
b. PRC Issuance Date: (DD/MM/YYYY)
c. Name of Person/Entity (beneficiary of the inward payment):
d. Amount of Remittance in PKR:
e. Name of verifying authority: (FBR, Customs, Others)
f. Name of Person and official designation of verifier:
g. Purpose of Verification:
h. Telephone number of verifier:

Thank you,
 
* - Upon receipt of your above  request along with complete details, we will endeavor to respond within 1 working day.
   -Emails from private/personal email addresses such as @hotmail/@yahoo/@gmail etc. will not be entertained.

Show content of Deposit Protection Mechanism – Public Awareness Information

The Deposit Protection Corporation (DPC) has been established under the Deposit Protection Corporation Act, 2016 as a subsidiary of the State Bank of Pakistan (SBP).

The primary objective of DPC is to protect small depositors for the losses incurred by them to the extent of protected amount, in the event of failure of a bank.

DPC has enhanced the level of protected deposit for all eligible depositors from Rs. 250,000/- (Rupees Two Hundred and Fifty Thousand) to up-to Rs. 500,000/- (Rupees Five Hundred Thousand) per depositor-per bank with immediate effect.

All scheduled banks operating in Pakistan are mandatory member institutions of deposits protection scheme.

The relevant circulars issued by DPC can be accessed at the following website of DPC: https://www.dpc.org.pk/Circulars.asp 

Frequently Asked Questions (FAQs) provides an excellent way to respond frequent queries of general public/ depositors and address their common concerns on deposit protection. For this purpose; please refer to the FAQ(s) by the DPC:

Show content of Deutsche Bank AG, Pakistan - Branch Open/Close Notice

Dear Customer,

With reference to the SBP BPRD Circular Letter No.08 of 2020 dated 23rd March 2020 regarding ‘Measures for Availability and Continuity of Financial Services – COVID-19’ and Keeping in view the continuously changing situation of Coronavirus in the country, both Deutsche Bank AG, Pakistan branches will remain open. Details are as follows:

Sr.
no. 
Branch Name  Branch
Code 
 City Province 
Complete Address PABX  FAX  UAN 
 1 Deutsche Bank AG,
Karachi Branch
789 Karachi Sindh Avari Plaza, 242-243,
Fatima Jinnah Road,
P.O Box 4925 Karachi, Pakistan
(92) 21 35205072 (92) 21 35658320 (92) 21 111 555 777
 2 Deutsche Bank AG,
Lahore Branch
791 Lahore Punjab 87 Shahrah-e-Quaid-e-Azam,
Avari Lahore 54000,
Lahore Pakistan
(92) 42 38108200

(8 Lines)
(92) 42 36308147-48 (92) 42 111 555 777

Show content of DONATIONS TO THE SUPREME COURT OF PAKISTAN AND THE PRIME MINISTER OF PAKISTAN DIAMER-BHASHA AND MOHMAND DAMS FUND

In accordance with the directives of the State Bank of Pakistan, donations to the ‘Supreme Court of Pakistan and the Prime Minister of Pakistan Diamer-Bhasha and Mohmand Dams Fund’ are accepted at our following branches.

Deutsche Bank AG Pakistan – Lahore Branch:

Account Title: TSCOP AND TPMOP DIAMER BHASHA & MOHMAND DAMS FD
Account No: 1056571-00-0
IBAN: PK96DEUT0000001056571000

For assistance, queries or complaints please contact at our following numbers:
+92 42 111 555 777

You can also contact State Bank of Pakistan at the information provided below:
 
Phone Number:               +92-21-111-727-273
Email address:                 cpd.helpdesk@sbp.org.pk 
                                      donations.dams@sbp.org.pk 

Deutsche Bank AG Pakistan – Karachi Branch:

Account Title: TSCOP AND TPMOP DIAMER BHASHA & MOHMAND DAMS FD
Account No: 0526376-00-0
IBAN: PK52DEUT0000000526376000

For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777

You can also contact State Bank of Pakistan at the information provided below:
 
Phone Number:               +92-21-111-727-273
Email address:                 cpd.helpdesk@sbp.org.pk 
                                      donations.dams@sbp.org.pk 

Show content of COMPLAINT LODGMENT MODES

You may lodge your complaints with Deutsche Bank AG, Pakistan Branches through following modes:

  • SURFACE MAIL: Please address your complaints to ‘The Manager’ at our branches in Karachi and Lahore on following addresses:
    Karachi Branch – Avari Plaza 242-243, Fatima Jinnah Road, P.O Box 4925, Karachi.
    Lahore Branch – Askari Corporate Tower, 8th Floor Office No. 03, 75-76 D-1, Main Boulevard Gulberg-III, Lahore.
  • PHONE CALL: Please dial our following UAN numbers for lodging your complaint:
    Karachi +92 (21) 111 555 777
    Lahore +92 (42) 111 555 777
  • FAX: You may also fax your complaints to:
    Karachi +92 (21) 35658320
    Lahore +92 (42) 32560240
  • COMPLAINT BOX: You may also drop you complaints in the complaint boxes placed in our Karachi and Lahore branches at the addresses mentioned above.

Show content of Discrimination in Provision of Financial Services - Contact Details of Focal Person

In light of SBP’s BC & CPD Circular Letter no. 01 of 2019, following is Deutsche Bank AG, Pakistan’s focal person:

Mr. Naveed Asghar
Head of Local Corporate Coverage
Landline: +92(42)36026240
Fax: +92(42)32560240
Email: naveed.asghar@db.com
Address: 8th Floor, Askari Corporate Tower, Main Boulevard Gulberg III, Lahore.