Deutsche Bank in Ukraine
In 1993, Deutsche Bank AG was one of the first international banking groups to establish a representative office in Kyiv, Ukraine.
Since 2009, JSC "Deutsche Bank DBU" (Deutsche Bank Ukraine) operates as corporate bank in Ukraine with 100% foreign investments and offers a full range of corporate banking services to its clients (local corporates and subsidiaries of foreign companies).
Starting from 29 May 2017 (the ranking is re-confirmed on a regular basis), Deutsche Bank Ukraine enjoys the credit ranking under the Ukrainian national ranking scale of uaAAA (this ranking demonstrates the highest creditworthiness of Deutsche Bank Ukraine). More information on the credit ranking and relevant reports may be found on the external web-site of the Expert Rating Credit Agency.
In November 2020, EUROMONEY Cash Management Survey 2020 recognised Deutsche Bank Ukraine as No. 1 Cash Management bank in Ukraine in the Best in Service category.
Russia’s invasion of Ukraine: update on the operations of Deutsche Bank Ukraine and other important developments
First and foremost, our thoughts are with the people in Ukraine, with our colleagues and clients. As Deutsche Bank’s CEO Christian Sewing said in his capacity as President of the Association of German Banks, “Acts of aggression that violate international law and the invasion of another country must not go unpunished in the 21st century. Everyone has the right to live in freedom and democracy.”
Deutsche Bank supports the sanctions imposed as a reaction to Russia’s invasion and will consistently implement these measures.
The solidarity we are experiencing here in Ukraine and around the world gives us all hope. As an international institution, Deutsche Bank has donated one million euros to the International Committee of the Red Cross to support relief efforts in Ukraine. In addition, our regional Corporate Social Responsibility teams and Deutsche Bank's foundations have launched a relief campaign to support the people in Ukraine. More information on this may be found here.
At Deutsche Bank Ukraine we are focused on ensuring the safety of our colleagues and their families, and their well-being, while we maintain our ability to serve our clients and support their business. Clearly the invasion of Ukraine will have an impact on the bank, as it will on many companies. We have rigorously tested our operational resiliency and are confident that we will be able to continue to maintain our operational capabilities. Since the beginning of the war in Ukraine, we are closely monitoring all developments, and adjusting our operations accordingly, providing regular updates to our staff and clients and communicating with the government and regulators.
Deutsche Bank Ukraine operates in line with the Martial Law which is now in place on the territory of Ukraine and the special regulations of the National Bank of Ukraine (the Ukrainian central bank) which govern the banking activities during the application of the Martial Law. You may find the most up to date regulations of the National Bank of Ukraine on their official web-page. If you have any specific questions related to the application of these regulations, our team would be happy to provide you with assistance and support.
More statements from the Deutsche Bank Group concerning the war in Ukraine can be accessed from the bank’s homepage.
We are here to support you. Please do not hesitate to contact our team if you have any questions or concerns.
COVID-19: Deutsche Bank’s dossier
On 11 March 2020, the World Health Organization declared Covid-19 a global pandemic. As the COVID-19 pandemic took hold, Deutsche Bank Group successfully overcame all challenges and continues serving clients, maintaining productivity and safeguarding the health and safety of employees. The complete and regularly updated dossier on COVID-19 is available here.
Information for individuals (including, any foreign and local students)
Please kindly be advised that Deutsche Bank Ukraine operates as corporate bank only and it does not provide any services to individuals (including, Ukrainian and foreign nationals and/or Ukrainian and foreign individual entrepreneurs), including opening and/or maintenance of bank accounts or any other banking and financial services.
If you are an international student who wishes to open a blocked account with Deutsche Bank in Germany (or any other jurisdiction), you need to visit the web-site of Deutsche Bank in the relevant jurisdiction as Deutsche Bank Ukraine does not provide such type of services and is not able to provide you with any further information on the topic.
Address for submission of complaints by consumers of financial services: to the attention of the Chairman of the Management Board, JSC "Deutsche Bank DBU", 20 Lavrska Str., Kyiv 01015, Ukraine; e-mail: firstname.lastname@example.org
Contact information of the body that carries out state regulation of JSC "Deutsche Bank DBU": The National Bank of Ukraine, address for correspondence: 9 Instytutska Str., Kyiv 01601; address for submission of written applications of individuals: 11-b Instytutska Str., Kyiv 01601; e-mail: email@example.com; phone: 0 800 505 240
JSC “Deutsche Bank DBU”
20 Lavrska Street
Email (for general inquiries): firstname.lastname@example.org
Tel: +380 44 461 1500
Fax: +380 44 461 1558
Regular working hours:
Monday – Friday – from 9:00 until 18:00
Saturday and Sunday – closed